Revision 3 posted to Axcess Postmaster by Axcess Internet® on 4/29/2013 5:07:30 PM
550 Message rejected due to Mail Relay Settings
Filed under: 550, Email Error, Mail Relay
EXPLANATION
Axcessworkswithcertifiedemailproviderstohelpsupportourspamfightinginitiativeandensuredeliveryofdesiredemails.There
Thisarticle has been aproblemwhileauthenticatingtherequiredcredentialsneededmoved to validatethisemailtransaction.
Axcessrequiresthatallmembersof the Axcess NetworkutilizeSMTPAuthenticationwhenaccessing thenetwork. Youmayreceivethiserrorifyouhavenotconfiguredyouremailclientcorrectly.
SOLUTION
IfyouareanAxcesscustomer,thenyouhavenotproperlyconfiguredyouremailclienttoallowforSMTPAuthentication. PleaseusethisSearchLinktofindyouremailclientandconfigureitproperly.
IfyouarenotanAxcesscustomer,thenpleasecontactyourcertifiedemailproviderormailadministratorforfurtherassistance.followinglocation:
https://axcess.zendesk.com/entries/23691126-550-Message-rejected-due-to-Mail-Relay-Settings