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550 Message rejected due to Mail Relay Settings

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Current revision posted to Axcess Postmaster by Axcess Internet® on 11/10/2013 10:43:13 AM

550 Message rejected due to Mail Relay Settings

Filed under: 550, Email Error, Mail Relay

Thisarticle

EXPLANATION

Axcessworkswithcertifiedemailproviderstohelpsupportourspamfightinginitiativeandensuredeliveryofdesiredemails.There has been movedaproblemwhileauthenticatingtherequiredcredentialsneeded to :

https://support.axcess.us/hc/en-us/articles/201004923validatethisemailtransaction.

AxcessrequiresthatallmembersoftheAxcess NetworkutilizeSMTPAuthenticationwhenaccessing thenetwork.  Youmayreceivethiserrorifyouhavenotconfiguredyouremailclientcorrectly. 

SOLUTION

IfyouareanAxcesscustomer,thenyouhavenotproperlyconfiguredyouremailclienttoallowforSMTPAuthentication.  Pleaseusethis SearchLink tofindyouremailclientandconfigureitproperly.

IfyouarenotanAxcesscustomer,thenpleasecontactyourcertifiedemailproviderormailadministratorforfurtherassistance.


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